| Company: | American Heritage Federal Credit Union
Philadelphia, PA |
| Job Location: |
Horsham - Montgomery County
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| Employment Type: | Part Time |
| Department: | Horsham |
Description: |
Part-Time Member Service Representative (Horsham)
Reports to: Assistant Branch Manager / Branch Manager
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Duties: |
REQUIREMENTS/DUTIES:
•Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
•Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
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Qualifications: |
•Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
•Strong familiarity with credit union’s products, services, policies and procedures.
•Excellent communication, organizational, problem solving, and member service skills, which can be projected through the use of a Remote Teller Unit
•Ability to analyze and identify member’s questions/problems and refer/cross-sell a product or service that would meet the member’s financial need with the assistance of the ACS system.
•Excellent attention to detail with the ability to perform expeditiously and accurately.
•Outgoing, friendly, “member oriented” personality.
•Teller/Cash handling and Sales experience preferred.
•Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.
EDUCATION
•Requires education equivalent to a four year high
school diploma
WORK HOURS
•Part-Time position
•Must be available for late night & Saturday hours.
We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment.
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
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